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Orders are completed within 48hrs for items marked Express.

Delivery Information

Delivery Information

Fanbase Kenya promises to provide you with the best online shopping experience. We assure you that precautions are taken so that your package is delivered to you intact and on time by our delivery partners. Deliveries are done every day except on Sundays unless communicated to a specific customer.

Pickup from Store

We have partnered with Shikilia Store for you to easily collect your package at no extra cost. Just order and we will notify you once your order is ready for collection; don’t stress they are open from 7am-10pm.

Door to Door delivery

We have partnered with different shipping companies to ensure you receive your order from the comfort of your home or office. We charge a flat rate of Ksh 250 and it’s only available for deliveries within Nairobi.

Parcel Services

We send parcels to specified locations using outsourced means. At times we might inquire about your preferred means. Charges vary with location.

All in all, we are committed to ensuring your order is dispatched in the shortest time as long as the product is in stock.