Our Gurantees

Guarantee of Satisfaction

Our company's goal is to supply customers with quality sports merchandise. We hope that every item you purchase from our store meets your expectations, but just let us know if something isn't right. We gladly accept returns of unused, uncustomized merchandise within 7 days of the order date, no questions asked. We can send you another color, a new size, or an entirely different style. If you would rather have a refund, no problem, we can issue store credit for future purchases. Just contact us if you need help with a defective item. We will process your replacement or refund as quickly as we can. Please visit our returns page for more information.

Guarantee of Service

Customer service excellence is our top priority. Except for the occasional break for family time during the holidays, we are available Mon-Sat from 9:30 am to 6:30 pm EAT. Please visit our contact page for more information.

Guarantee of Value

We pride ourselves on providing the sporting community with nothing but the very best in quality sports apparel and accessories. We do our very best to provide these goods at the best possible price for you. We import many of our products from overseas and as a result, factors such as fluctuating market prices, import duties, and the changing value of the shilling prevent us from always matching other prices. Please note: If you see a price of ksh0.00 on our site, the actual price has not been posted yet. You can order the item now, and we will contact you with the correct price.

Do you have a page where I can wade through complex legal jargon?

No business is complete without one. Just take a look at our terms and conditions for all the fine print you can handle.